How to check LIC Policy Status?


LIC Policy Status – How can I check my LIC policy status

Enrol your LIC policy on LIC portal.

When you buy a new LIC policy, you should register your policy on the official webportal of LIC, 

To register the policy, visit the website and click on New User Registration. It is a simple process where you’ll have to key in your policy details like your policy number, the premium amount, date of birth, mobile number and email ID. It is necessary to enter accurate contact information, so that you will not miss the reminders about your premium payment and other policy related information. When you are entering your policy premium details keep in mind to enter the premium amount without tax. Also if you are paying yearly premium enter the yearly premium amount, if it is a monthly premium, enter the monthly premium amount.

For more detailed information about registering your LIC policy online please visit the following link.

Checking LIC Policy Status Online

A registered user can login to his/ her LIC portal. All the policies of a person including the spouse and children can be registered in one login.

You can click on the policy number of which you want to check the status to view full information of the corresponding policy.

Checking LIC Policy status through SMS

LIC also allows you to check the status and other policy details through a simple SMS. You have to SMS from your registered mobile number and you get the answer through revert SMS on the same phone. The SMS should be sent to 9222492224 with the following texts –

Policy query SMS to be sent
To know about the instalment premium payable under your LIC policy ASKLIC<Policy number> PREMIUM
To know about availing policy loan ASKLIC<Policy number> LOAN
To know about the current bonus rate and the vested bonuses in the plan ASKLIC<Policy number> BONUS
To revive a lapsed policy and to know about the revival ASKLIC<Policy number> REVIVAL
To check your existing nominee details ASKLIC<Policy number> NOMINATION

LIC Policy Status through Customer care

LIC has dedicated customer zones which help you with any type of LIC policy query that you have. The customer zones are active from Monday to Saturday and provide personalised assistance for all your insurance related queries, information, service requests, etc.

There are different customer zones for different cities. Here are the contact details of the customer zones of the top 50 cities –

Name of the city Customer zone contact number
Agra 0562-2524912
Ahmedabad 079-27490619, 079-27461032 and 079-27461662
Amritsar 0183-2560673
Bangalore IVRS Number: 080-26659230


Phone number: 080-22966528, 22966553, 080-22966836/896

Bhagalpur IVRSNumber:: 0641-2610024


Phone Number: 0641-2610011, 2610033, 2610099

Bhubaneshwar IVRSNumber:: 0674 – 2573996


Phone numbers: – 0674-2573910, 0674- 2573911

Bhopal 0755-2550242
Chandigarh 0172-2678107
Chennai IVRS Number: 044-28884300


Phone number.- 044-28611912, 044-28611642, 044-25331915 and 044-25331914

Coimbatore 0422-2300300
Cuttack IVRS Number: 0671-2307085


Phone Numbers. -0671-2307883,, 0671-2307889

Delhi 1800112552/ 011-23310868 and 011-22785930
Ernakulam 0484-2383883
Goa 0832-2490100
Guwahati 0361-2450389
Gwalior 0751-2630272
Gurgaon 0124-2576060, 2578060, 2570060
Howrah 033-2637-4387
Hyderabad IVRS Number: 040-23437997


Phone numbers- 040-23420730, 23420740 & 23420761

Indore 0731-2533523
Jaipur 0141-2702845
Jalandhar IVRS Number: 0181-2480918


Phone Number- 0181-2480967

Jamshedpur IVRS Number: 0657-2320600,


Phone Numbers – 0657-2443228 ,0657- 2443229

Jammu IVRS Number: 0191-2479717,


Phone Number- 0191-2479791

Jodhpur IVRS Number: 0291-2620079,


Phone Number- 0291-2657117 or 0291-2635076

Kanpur 0512-2307443
Kolkata IVRS Number: 033-22545454,


Phone numbers – 033-22124172, 033-22124176, 033-2337-0642 and 033 2419-8476

Kozhikode Manager- 0495 2725581


Executives 0495-2725583 IVRS 0495-2726006

Lucknow 0522-2614782
Ludhiana 0161-2424074
Madurai 0452-2370361
Mumbai IVRS Number: 022-26766221.


Phone numbers- 022-26788943, 022-27725968, 022-27723592, 022-28912605, 022-28913760 and 022- 28482907

Mysore IVRS Number: 0821-2346900


Phone Numbers – 0821-2341096, 2341099

Nagpur IVRS Number: 0712-2454820,


Phone numbers – 0712-2450083, 0712-2450080

Noida 0120-2444026
Patna IVRS Number: 0612-2201795,


Phone Number- 0612-2332033

Pune IVRS Number: 020-25514248,


Phone number – 020-25539790

Raipur 0771-2210010
Rajkot IVRS number: 0281-2570871,


Phone numbers: 0281-2581318, 2581319, 2483210

Secunderabad 040-27820146 and 27820136
Siliguri 0353-2545739
Surat 0261-2801833 and 2770227
Thane 022-25423226 and 25421474
Tirunelveli 0462-2577070
Trichy 0431-2741000
Trivandrum 0471-2335222
Varanasi IVRS Number: 0542-2222412,


Phone Number- 0542-2220457

Vellore 0416-2252202
Vijayawada IVRS Number: 0866-2484803,


Phone Numbers- 0866-2499595, 596, 597

Visakhapatnam IVRS : 0891-2523473


Phone no.: 0891-2558254 and 2513404


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